Issues
Attractive profits and security issues remain some of the principal concerns, just as the availability rate and the expected degree of performance of your Cloud services provider.
Rated challenges/issues of the 'cloud'/on-demand model
(source IDC Entreprise Panel, Sept 2009)
Our understanding of the Cloud Computing business model is in alignment with the Business Requirements and a balance between a high Risk Mitigation level and an adequate Service Level Agreement (SLA) measured by appropriated KPIs.
The rated issues are so important because Cloud Computing consists of transferring IT to an external provider.
The more the service integration increases, the more risks are transferred to the provider.
Before engaging in Cloud Computing services, question yourself about your service provider:
What type of quality and service levels does my provider offer?
- Is my provider able to ensure tangible and auditable guarantees? (such as ISO 20000, ISO 27001, PCI-DSS, ITIL, Tier IV, PFS, etc.)
What are the physical conditions of Cloud deployment?
- What about the physical infrastructures in which my provider operates the Cloud? Are they simply compliant, or fully certified?
- What kind of architecture have they used to guarantee the expected degrees of availability?
- Where is my data physically located?
Can I trust in the provider?
- Who is the owner, or share holder of the company?
- Is the company stable?
- Does the company abide by the regulatory initiatives?
- Does the company trains its employees?
- What kind of certifications and awards do they hold?
Do not trust “off the shelf offers”.
Opting for a Cloud-based formula means above all choosing a type of delivery class model, a service level and a partner.
ebrc clearly states the commitments for a Trusted Cloud Computing, and ensures our clients that any adverse risk is assessed and measurable.
